SHIPPING INFORMATION
At heartofyoulian.com, we are committed to getting your order to you as quickly and safely as possible. Here is a detailed description of our shipping policy:
- Shipping Options
●Standard Shipping: Estimated time of arrival is 5~7 business days. Applicable to all domestic orders. - Shipping Costs
●We calculate shipping costs based on order weight, size and destination. All shipping costs will be clearly listed at checkout.
●For orders over a certain amount, heartofyoulian.com offers free standard shipping. - Order Processing Time
●All orders are processed within 24 hours during business days. Orders placed on weekends or public holidays will be processed on the next business day.
●Expedited orders are processed first. - Package Tracking
●When shipped, you will receive a tracking number with tracking information via email.
●You can track your package using the tracking number on our website. - International Shipping
●International customers are responsible for any customs duties and import taxes that may be incurred. These charges are beyond our control and may vary from country to country.
●Please note that international shipments may be subject to customs procedures in the destination country, which may result in delays in the estimated delivery time. - Delivery Issues
●For packages returned due to wrong address or no one to sign for them, customers may be responsible for additional shipping costs to re-ship. - Change Order
●If you need to change the order information or shipping address, please contact us as soon as possible before the order is shipped.