SHIPPING INFORMATION
At heartofyoulian.com, we are committed to getting your order to you as quickly and safely as possible. Here is a detailed description of our shipping policy:

  1. Shipping Options
    ●Standard Shipping: Estimated time of arrival is 5~7 business days. Applicable to all domestic orders.
  2. Shipping Costs
    ●We calculate shipping costs based on order weight, size and destination. All shipping costs will be clearly listed at checkout.
    ●For orders over a certain amount, heartofyoulian.com offers free standard shipping.
  3. Order Processing Time
    ●All ​​orders are processed within 24 hours during business days. Orders placed on weekends or public holidays will be processed on the next business day.
    ●Expedited orders are processed first.
  4. Package Tracking
    ●When shipped, you will receive a tracking number with tracking information via email.
    ●You can track your package using the tracking number on our website.
  5. International Shipping
    ●International customers are responsible for any customs duties and import taxes that may be incurred. These charges are beyond our control and may vary from country to country.
    ●Please note that international shipments may be subject to customs procedures in the destination country, which may result in delays in the estimated delivery time.
  6. Delivery Issues
    ●For packages returned due to wrong address or no one to sign for them, customers may be responsible for additional shipping costs to re-ship.
  7. Change Order
    ●If you need to change the order information or shipping address, please contact us as soon as possible before the order is shipped.